To initialize a refund for a non-sponsored account that is invoiced by the department, use the FV75 transaction found in AR – Department Billing Specialist.
(Invoices that originate from ARSSC Billings are refunded by ARSSC Billings, please [email protected] to initiate the process.)
Under the basic tab, information needs to be entered in the following fields. The invoice date must be the same date the parked invoice is created. Back dating is not permitted. The text field now allows for 45 characters. The customer number must match the paid invoice that is being refunded. Only one cost object (internal order or cost center) is allowed per line. Text must be preceded by an asterisk in order to print on the check remittance.
The payment method can either be 1 for a physical check or 2 for a wire. Wire information will be required for the receiving bank. Payment method supplement will always be 1, as all checks are mailed out by ARSSC Billings.
Click on the Notes tab and enter the following information as shown below in the Notes field. Once all notations are made, click on “Save as completed”.
o attach documentation, access the Document menu within the FV75 transaction and enter the 10 digit system generated credit memo number. Click the services for object icon and follow the menus to create and upload the attachments.
Checks for refunds are released to the customer the next business day.